MyAA

Access My AA Account

• If it is my first time logging in to myAA, what do I do?
• How can I reset my password?
• How can I register if I didn’t have an email address/mobile number when the policy was taken out
• I don't remember my username - how can I retrieve it?

General MyAA Queries

• What does renews automatically mean?
• Can somebody else access my data by registering with my email?
• How can I get a quote for products like Travel Insurance, Home Membership, European Breakdown Cover and AA Membership while logged into myAA?
• Why do you store my details online?
• I have policies with the AA but can't see any of my details in myAA. Why?
• When and where can I hear AA Roadwatch updates?

Make a Claim

• Is there a 24-Hour Emergency Assistance Phone Number for Travel Insurance?
• How do I make a claim on my Travel Insurance policy?
• How do I make an Insurance claim?
• Will you charge me for callouts?
• What do I do if I need to claim under my AA Drivers Accident Protection Plan?
• What happens if there is an emergency outside of office hours?

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