Make a Change to Existing Policy

Car Insurance - Policy Changes

• Make a change to my car insurance policy
• Change the vehicle on my policy
• Add a driver to my car insurance policy
• Change my address

Membership - Policy Changes

• Make a change to my AA Membership Account
• Add people to my AA Membership
• Get AA Platinum Membership
• Cancel my AA membership

Travel Insurance - Policy Changes

• How can I cancel my travel insurance, stop my renewal or get a refund?
• My name or other details on my Travel policy are wrong, how can I change them?
• I have EU cover, but I want to upgrade and add cover for other countries to my policy

Home Insurance - Policy Changes

• Cancel Home Insurance Policy
• Make a change to my Home Policy
• Can I add a caravan/mobile home to my policy?

Tokenisation

• What is Tokenisation?
• Can I update a Tokenised Card if I get a new credit/debit card?
• Can I remove a Tokenised Card if I wish to?
• Can anyone access my card information once Tokenised?
• What products can I pay for with a Tokenised card?
• Why do The AA use Tokenisation?

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Direct Debits

• What information do I need to provide to pay by direct debit?
• Does it cost extra to pay by direct debit?
• Do I have to pay another deposit when my policy falls for renewal?
• I received a text message about a missed direct debit?
• How do I pay by Direct Debit?
• How do I change my direct debit details?

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