I can’t open my travel documents as they are password protected? Customer Service 26 July 2018 10:19 Follow The password to access your travel documents will be your full date of birth in the format DDMMYYYY. Related articles Where is my travel insurance booklet In my renewal email it tells me my password for myAA is my date of birth. Why is it not working? Access my AA Membership documents from my Email Request a Car Insurance Document I have not received any confirmation or documents for my Travel Insurance. Comments 0 comments Please sign in to leave a comment.