I can’t open my travel documents as they are password protected? Customer Service 17 July 2018 16:23 Updated Follow The password to access your travel documents will be your full date of birth in the format DDMMYYYY. Related articles How much is my Travel Insurance Renewal? AA Travel Insurance - Coronavirus Need To Know My travel policy has been auto renewed How can I cancel my travel insurance? What does renews automatically mean? Comments 0 comments Please sign in to leave a comment.