I can’t open my travel documents as they are password protected? Customer Service 17 July 2018 16:23 Updated Follow The password to access your travel documents will be your full date of birth in the format DDMMYYYY. Related articles How much is my Travel Insurance Renewal? How can I cancel my travel insurance? My travel policy has been auto renewed I can’t open my travel documents as they are password protected? Where can I send my driving licence number to? Comments 0 comments Please sign in to leave a comment.