I can’t open my travel documents as they are password protected? Customer Service July 17, 2018 16:23 Updated Follow The password to access your travel documents will be your full date of birth in the format DDMMYYYY. Related articles How much is my Travel Insurance Renewal? I have policies with the AA but can't see any of my details in myAA. Why? Cancel my AA membership My travel policy has been auto renewed Comments 0 comments Please sign in to leave a comment.