I can’t open my travel documents as they are password protected? Customer Service 17 July 2018 16:23 Updated Follow The password to access your travel documents will be your full date of birth in the format DDMMYYYY. Related articles How much is my Travel Insurance Renewal? Where can I send my driving licence number to? I have policies with the AA but can't see any of my details in myAA. Why? How can I reset my password? Cancel my AA membership Comments 0 comments Please sign in to leave a comment.