Policy documents can take up to 5 working days to arrive in the post. However, if we have requested any documentation or information from you, this must usually be received before we are in a position to issue your annual documents.
Articles in this section
- Request a Car Insurance Document
- I'm looking for my no claims bonus certificate
- How long does it take to receive my documents?
- I have not received my certificate and disc yet, am I still covered?
- Will I be charged for a duplicate Certificate and Disc?
- Will I be charged for a duplicate Proof of No Claims Discount?