Will I be charged for a duplicate Certificate and Disc? Customer Service 12 February 2021 14:47 Updated Follow A duplicate certificate and disc can be requested free of charge here. These are legal documents and may take up to 10 working days to be issued. Related articles How can I get a hardcopy Insurance Cert and Disc? Request a Car Insurance Document How long does it take to receive my documents? I have not received my certificate and disc yet, am I still covered? Will I have to pay for hardcopy Insurance Cert and Disc? Comments 0 comments Article is closed for comments.