AA Travel Insurance documents are sent via email and password protected. These documents are sent as a PDF attachment. The password is your date of birth in the format DDMMYYYY.
If you have trouble viewing your PDF you can find the latest version of Adobe here.
If you require your travel documents to be re-issued by post, please send an email with your phone number, full name, date of birth & policy number (if possible) to firstname.lastname@example.org.