AA Travel Insurance documents are sent via email and password protected. These documents cannot be opened via Apple products or if the most updated version of Adobe Flash Player is not installed.
To install Adobe please visit https://get.adobe.com/flashplayer/ and click install now.
If you require your travel documents to be re-issued by post, please send an email with your policy number, full name & date of birth to firstname.lastname@example.org.
You can also request some documents online using the forms below.